FAQs
FAQ's
How do I care for my items?
All of our fabric items are pre-washed
Fabric
- Cold machine wash
- Do not bleach
- May tumble dry on low heat
- Warm iron on reverse side if printed
- DO NOT DRY CLEAN
Wooden Ring
- Never submerge in water
- Wipe with damp cloth and mild detergent where required
- Rub olive oil / coconut oil into ring if dry
Do your teether comply with Australian Standards?
Yes - our teether have been independently tested and certified in accordance with Australian Safety Standard AS/NZS ISO 8124
Are your products vegan?
Our teething rings are sealed with beeswax and olive oil. We can however seal them without the beeswax on request
SHIPPING
How much is shipping?
For orders up to $60 we charge $9.95 for standard shipping or $12.95 for express post. Orders $60 and over standard shipping is FREE and upgrading to express post is an additional $4
Can I track my order?
Yes - all orders are shipped via Australia Post and include tracking
I need my order urgently?
We offer Express Post during checkout but please note our processing time of 3-5 working days before orders are shipped
Do you ship internationally?
We can do by request. Please contact us with the items you would like to order and we can provide you with a shipping quote
OTHER
Do you wholesale?
Yes - please contact us and we can send you all the information needed to become a Peg and Charlie wholesaler
Can I shop in-store?
Please check our Upcoming Events page for expos and dates